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Central Vacuum F.A.Q.'s

What size central vacuum "Power Unit" should I use?
The power units are designed for different type applications and for varying square footage requirements of residences. Please contact us at 1.800.322.2965 for assistance.

How many inlets may be installed in a system?
You may install as many as you require, assuming all are in proper working condition with tight seals and gaskets. Though it is recommended to keep this number to a minimum.

What Inlets would you use?
Depending on the application and the power unit model will dictate which inlets are utilized for the installation. Things to consider are styling and color.

Where should I locate my wall inlet valves?
The wall valve inlets should be located within six feet of a household receptacle. We suggest that you take a 25 foot length of cord or a measuring tape set to 25 feet then walk though your home and locate your wall inlets so that they cover all the areas you wish to vacuum.

What are air watts?
Air watts is a combination of air flow and vacuum water lift created by the power unit. The greater the air watts, the greater the cleaning ability of the system.

Is it required to exhaust the power unit to the outside?
Noting indoor air quality in a residential setting, we recommend venting the exhaust to the outside. This is not mandatory, but is recommended for a complete installation. One of the advantages of a central vacuum system is the ability to vacuum up all items and microscopic particles that may not be captured by the primary filter (bag) will then be sent to the outside environment through the exhaust duct.

When designing a system, what should I keep in mind?
Minimize the number of inlets and place the power unit as low as possible in the system.

Can regular plumbing PVC be used for central vacuum tubing?
No. We use a special "thin wall" tubing. This tubing must be used to ensure proper fit of inlets, hoses etc… and also proper operation of the installed system.

What is cyclonic action?
Cyclonic action is a special feature that forces dust and debris to the bottom of the power unit's canister allowing the power unit to operate at is peak effectiveness.

What is the difference between the Turbo powered vacuum cleaning heads and the electric powered cleaning heads?
The turbo powered heads use some of the power unit's suction to operate the cleaning head. The electric cleaning heads uses all of the power unit's suction for cleaning. In order to use the electric cleaning heads you must use a current carrying hoses.

When is a "power brush" or "power head" required?
We recommend that you have a power brush if you have carpet in the residence. The power brush loosens the dirt for proper cleaning along with separating and lifting the nap on the carpet to keep it in top condition and proper appearance.

Are the turbine air brushes operationally equivalent to the power brushes?
The air driven turbine is a uniquely designed, super performing non-electric brush for cleaning with the central vacuum system. The electric power brush maintains constant brush action through the use of the motor used to run the unit.

Will a dedicated electrical circuit be required for a central vacuum power unit installation?
Yes. It must be either a 15 amp or 20 amp circuit depending on the specific power unit you are installing.

My Central Vacuum has lost a lot of its suction. What is the most likely cause?
If you have not regularly cleaned your motor filter that may be the cause of poor system performance. Call us at 1.800.322.2965 for assistance. Other problems that cause poor system performance are, leaky wall valve inlets, blockages in the intake or exhaust piping, or a blockage in your system hose.

How can I clear a blockage in my vacuum system?
A blockage in your system can be quite a challenge. You can rent a plumber's snake and then work it through your system piping. Sometimes a small diameter hose worked through your piping may clear a blockage.

Why does my system keep running even with my hose removed and the power unit's switch turned off?
The most likely cause is incorrect wiring to your wall valve inlets. Disengage one of the system wires on the front of your power unit and if the system shuts down then you need to verify the wiring to your wall valve inlets is correct.

How do I remove my power units motor filter?
You must first remove the dust collection canister. After locating the motor filter grasp the flexible band that holds the filter in place and then pull it to the center of the filter, and it should come free. If you have trouble call us at 1.800.322.2965 for assistance.

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