winning service. Exclusively offered through Duovac USA.
Where do you live? Do you need to have your Duovac
installed? Do you need customer support at any time, 6 days
a week? We're just a phone call away. With such a vast
network of installers and service professionals, Duovac
brings the ease of buying as well as the secure feeling that
you're not alone. Either you can become a do-it-yourselfer
or Duovac could supply technical support as well as
installers throughout the United States to make your buying
choice easier. Give us a call at 1.800.322.2965 and let our
staff assist you in any way. This referral program is
totally free to anyone living in the United States. Just
give us a call and we will take care of the rest, finding
the closest authorized service person. Would you like to
speak to Duovac's representative for the United States?
warranty on motor, electrical components, and housing with a
10 year labor guarantee. The best in the industry.
"New" Nuera Air Feature - the LED Information
The recently introduced Nuera Air/DuoVac central
vacuums are equipped with an LED Information
Panel. The LIP was designed for the owner to
monitor and optimize the power units performance
and to enhance and support its lifetime
The LIP is located on the upper rear left
quarter of the power unit. It is grey, 3.5" x
5.5" with a closing safety door.
Inside the LIP are two reset buttons, for the
control module/internal circuit breaker and the
LED monitor light; the manufacturer's
information label; and, an LED guide table.
Also, housed within the LIP is the protected low
voltage connection terminal port and the all
important LED monitor light.
The LED light has seven indication levels:
Green Blink Fast;
The unit has just
been plugged in or was just reset.
The system is
The system is in
Green Blink Slow
Every 15 hours,
the dust canister should be emptied and/or
change the filter debris bag. Press the reset
button to return to "green steady".
Orange Blink Slow
filter should be removed and cleaned and the
canister emptied. Press the reset button to
return to "green steady".
Inspection of the
motor is recommended; at 480 hours there is no
reset and the light will continue to be "red
Red Blink Fast
Inspection of the
motor is required at 500 hours to preserve the
lifetime warranty, the power unit will shut
down/stop. The carbon brushes must be replaced.
A reset code supplied by the dealer/DuoVac will
restart the power unit for another 500 hours.
The exclusive Nuera Air designed LIP is
consistent with our 43 year history of
engineering and consumer conscious features:
lifetime product warranty; 5 year labor
guarantee, the lightweight seamless aluminum
canisters, wireless power unit and hose
technology, built-in intake sound suppression,
the soft start/soft stop feature to save motor
life, Ametek-Lamb motors, optional
convenient/cost effective dual filtration, bully
protected/painted/coated canisters, etc. - the
Nuera Air tradition of excellence continues.
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Call Us Toll Free: 800-322-2965 Local Central Vacuum Store Hours of Operation: M-F 8:30am-6:00pm, Sat 10am-4pm EST